I sent an email to those that had booked me during the past year and asked them to give me some feedback, not just on the final performance, but the entire booking process. I want to ensure that I give a good all round service to my customers, as well as deliver the service I promise them.
Here’s the raw, un-edited feedback report. (I gave the option for the feedback to be anonymous, to ensure that feedback could be honest.)
Feedback from previous customers
Many thanks to those that took the time to compete the feedback questionnaire. It’s good to see that I’m getting it right and providing what people want through the whole process. Those areas that didn’t score the highest have been reviewed.
You can also review my services on my Facebook page: www.facebook.com/RobertBoneOfficial.